Useful Information
We’ve answered the most common questions below, but please contact us if you can’t find what you’re looking for.
We do our best to give you a relaxed, enjoyable, hassle free holiday!
What’s included:
- Beds will be made up for you, with sumptious Egyptian cotton bed linen. A set of fluffy towels will be waiting for each guest.
- Bathroom toiletries are provided, including British made liquid soap and shower gel, and one toilet roll per toilet.
- Washing up liquid, washing powder, dishwasher tablets and bin bags will be stored for you under the kitchen sink.
- Everything for your first cuppa (including coffee, tea and milk) will be waiting for you, and you may just find some home-made goodies to enjoy too!
Optional Extras:
- For a small additional fee we can arrange a change of sheets and or towels during your stay, helpful if you have a change of guests arriving.
- Likewise if you wish for a mid-break clean of the cottages we can arrange for a small additional fee.
- We can also arrange for hot tub rental for an additional fee – see more details on our Pampering & Relaxation page or contact us to arrange.
What’s the best way to get around?
It’s pretty rural around here; the best way to arrive is by car so you’re free to explore on your holiday. There is parking for up to 8 cars in front of the cottages, so plenty of space!
We do also have the facilities to stable up to 6 horses for anyone wishing to take advantage of the numerous bridleways around. Please enquire about availability and cost when making your booking.
We have a lock up room for your bikes or other outdoor equipment, please arrange before your arrival.
Can we walk to the pub?
In the village of Orleton there are 2 pubs you can walk to – The Bakers Arms (20 minutes walk) and The Boot (27 minutes walk). For an all day walk you can also visit The Bell at Yarpole, The Oak at Wigmore and The Riverside at Aymestrey.
What if I don’t have my own transport?
The village has excellent public transport links, via the 490 bus to Ludlow, Leominster and Hereford. The bus stop is outside the Boot pub, although the drivers can stop at the bottom of the lane.
Ludlow has rail connections to Shrewsbury with easy access to Birmingham New Street and Manchester Piccadilly.
Leominster has rail connections to Hereford with easy access to London Paddington and Birmingham.
Birmingham airport is 62 miles and a driving time of 1hr 40min. Shobdon has a private air field which is 5.5 miles.
If you wish to book a taxi this must been done before you arrive. We have a very limited amount of taxis in our area and advanced booking is essential.
Do supermarkets deliver to your farm?
The major supermarkets do deliver to the farm: Tesco, Asda, Sainsbury’s, and Waitrose.
If you can’t book a slot for your arrival time, staff at the farm can be arranged to meet the driver and store away your fridge/freezer items.
Where are the nearest supermarkets?
Ludlow has a Tesco and Aldi which are opposite each other and next to the train station. On the A49 there is a Mid Counties Co-operative with petrol station. Leominster has a Morrison’s with petrol station, Aldi and Co-operative.
Is there a local shop?
In the village of Orleton there is a well stocked post office/shop. It also opens on a Sunday morning for papers.
Both Leominster and Ludlow are home to lots of independent food business, from wholefood to bakers and butchers – so you don’t need to step into a supermarket while on your holiday!
Are children welcome?
We welcome families and children to the farm – there’s plenty to keep them occupied! The Wainhouse has stairgates fitted, and has a highchair. We also have Moses basket, cot and a travel play and sleep cot. Please ask when booking.
Can I bring my pet?
Unfortunately we do not allow pets to stay at our working farm. We do have our own dogs who adore fuss from anybody!!
What are your arrival/departure times?
Arrival time at the farm is 4:00pm, or later by arrangement. If you would like to drop of luggage this can be arranged in advance.
Please ensure you have vacated by 10:30am.
Can we have a different arrival day?
During the winter season (excluding Christmas and New Year) we will happily discuss different arrival days – please just ask before making your booking.
Where are the keys?
We will contact you approximately 3 weeks before your holiday starts with details of where to find the keys to your cottage. If you have booked a last minute break (within 3 weeks) we will send this to you along with your confirmation invoice.
Will anyone greet us?
Caroline or Mary will be on hand to greet you at the farm. You will also have a tour of the cottage and they will answer any questions you have.
Will I get directions to my cottage?
Yes, we will send your directions on how to reach your cottage approximately 3 weeks before your holiday starts. If you have booked a last minute break (within 3 weeks) we will send this to you along with your confirmation invoice, as soon as the booking is paid in full.
How can I book?
Bookings may be made by telephone, email or via our website contact form – all the details are on our booking page.
For bookings made more than 8 weeks in advance you must pay us one third of the total amount payable for your booking at the time of booking. We must then receive the balance by the date set out in your confirmation invoice (which will generally be 8 weeks before the start of your stay).
For bookings made less than 8 weeks in advance, you must pay us the total amount payable for your booking at the time of booking.
If you do not make any payment by the date it is due, we will send you a reminder by post, by email or by telephone. If you fail to make the relevant payment within 7 days of the date it is due, we will assume that you wish to cancel your booking. If this happens, your booking will immediately be cancelled and the cancellation charges will apply.
What payment methods do you accept?
We accept three payment methods:
- Direct bank transfer
- Cheque
- PayPal
Account details will be provided as necessary once you have selected the dates you wish to stay. All payments must be in pounds sterling.
What if I have a problem whilst on holiday?
When you receive our welcome pack, it includes the directions and key information for your cottage, we will also provide you with a contact number to call in the unlikely event that you have any problems or concerns whilst on holiday. It is really important that you call us if you are unhappy about any aspect of your holiday cottage, as we want to have every opportunity to put things right or improve them for you.